Terms and Privacy

FotoCeramic Memorials is a trading name of Xerital Limited

This web site is operated by Xerital Limited, a company incorporated under the laws of England.

Registered address: c/o DPC, Vernon Road, Stoke-on-Trent, ST4 2QY.

Company registration number: 5152934

VAT registration number: 855 2906 07

Terms

We will not be liable for any damages, including indirect or consequential damages arising from or in connection with the use of this web site and any interactive features (if present).

Privacy

All of your personal information will be treated with the strictest of confidence, it shall only be used by ourselves and our agents. It will be clear when you are submitting personal information.

We will not pass your personal details on to 3rd parties without your consent.

New data protection regulation, GDPR.

FotoCeramic is committed to protecting and respecting your privacy. For any personal data that you provide for the purpose of transacting business with us, FotoCeramic is the Data Controller and is responsible for storing and otherwise processing that data in a fair, lawful, secure and transparent way.

What personal data we hold.
You may give us information about you by corresponding with us by ‘phone, e-mail or otherwise. The information that you give to us may include your name, address, e-mail address, ‘phone number and other details.

Why we need your personal data.
The reason that we need this data is to be able to administer the lawful transactions between us, in supplying goods that you have ordered. Further, we send out regular e-mails that illustrate new patterns and products that we introduce into our range. FotoCeramic does not supply any personal data that it holds, to any third party. You are not obliged to supply your personal data to us, but if you choose not to, we may not be able to process your orders, make supplies to you, or send out product information.

Social media.
FotoCeramic has the social media page “Facebook, Twitter & Instagram”. Customers are free to join the social media page, but please note that the provider of the social media platform has its own privacy policies and that FotoCeramic does not accept any responsibility or liability for those policies. Please check those policies before you submit any personal data on to the FotoCeramic social media page.

How long we hold your personal data.
We will hold your personal data for as long as you are a customer with us. Your data will not be processed for any other purposes other than those detailed in this Privacy Notice.

Your rights regarding your personal data.
You may have the right at any time to request access to, rectification of, or erasure of, your personal data, also including cancellation of any marketing and product information that we may send to you. If you wish to make a complaint, this can be done direct to the Information Commissioners Office (ICO).

If you have any questions about or disputes with this policy please don’t hesitate to contact us.